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| Article number: kb-8 | Q. Why Do these 500 errors come while running cgi scripts that I upload
A. ISE (Internal Server Error -- error code 500) is most dreaded error as many a times the error log does not reveal much. However, you could check if following were adhered to:
The 500 error is internal configuration error. The primary reasons for this are:
(1) Wrong path to perl. Please check that it is /usr/bin/perl right at the top of your script.
(2)The script is not uploaded in ascii mode. Do not rely on auto mode of your FTP Client. Upload in ASCII Mode.
(3) If the script is referencing some other configuration file then there is something wrong with that file.
It has to be debugged step by step starting from 1 to 3. In case it does not solve the problem, please email customer support with your account details. However, please note that if we have to debug the script hourly charges of 25 US$/Hr shall apply.
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